Gravity Guides: Find My iPhone

Mar

Find My iPhone is a service that allows you to locate lost/stolen devices. This service must be disabled for any mail-in repairs to Apple’s depot.

 

We will walk you through how to turn off this feature if your iPhone is functioning or not.

 

If you can power on your iPhone and access Settings:

 

1. Open Settings.

find my iphone

 

2. Click your name at the top of the screen.

 

find my iphone

 

3. Select iCloud.

 

find my iphone

 

4. Scroll down until you see Find My iPhone, click that box.

 

find my iphone

 

5. If Find My iPhone is on, swipe the button in the top right corner to turn it off.

 

find my iphone

6. After you swipe the button, you will be prompted to enter your password and then select “Turn Off”. If the button next to Find My iPhone is grey and no longer green, Find My iPhone should be off.

 

find my iphone

 

If you can’t power on your iPhone/get to the Settings screen:

 

Before going through these steps, make sure that your iPhone is off or not connected to the internet.

 

1. Go to icloud.com on a computer.

 

find my iphone

 

2. Type in your username and password for your iCloud account and press the arrow to continue.

 

 

3. The screen will prompt you for two-factor authentication which you will be unable to do without another functioning device. Do not worry, we will get around this.

 

find my iphone

 

4. On the bottom left corner under the two-factor authentication, there will be the Find My iPhone icon. Click there.

 

find my iphone

 

5. All your Apple devices that are linked to that iCloud account will show up when you select All Devices in the middle top of the screen.

 

find my iphone

 

6. Find your iPhone, the one you are trying to turn Find My iPhone off one. If you select it, an “x” should show up on the same row. Click the “x”. This will remove the device from your iCloud account, disabling the Find My iPhone services.

 

find my iphone

 

7. If the “x” does not appear, click the device and there will be an option to “Remove from Account”. This will also remove the device from your iCloud account, disabling the Find My iPhone services.

 

 

As soon as your device returns from Apple, you are welcome to enable Find My iPhone again. It’s a great feature just in case you lose your phone or it is stolen.

 

Video walkthrough coming soon!

 

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